Introduction

Helix is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Helix mobile application (the “App”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information we collect

We collect personal data that you provide to us directly when you use the App. This includes your name, email address, gender, date of birth, and other profile information. We also collect health data, such as information about your health, including biological markers, responses to health questionnaires, clinical information, and medical test results.

Additionally, we collect information about your interactions with the App. This includes device information, such as the hardware model, operating system and version, unique device identifiers, and mobile network information. We also collect log data, such as IP address, App activity, access times, and pages viewed. Cookies and similar technologies may be used to collect information about your usage of the App.

How we use your information

We use the information we collect to provide personalized recommendations. Using AI, we analyze your biological markers and health data to offer tailored health and wellness recommendations. We also use usage data to understand how users interact with the App and to improve its functionality and user experience. Your personal data may be used to send you updates, notifications, and other information related to your use of the App. Additionally, we use your information to monitor and enhance the security of the App and to detect and prevent fraudulent activity.

Information sharing and disclosure

We may share your information with third parties if you give us your consent to do so. We may also share your information with third-party service providers who perform services on our behalf, such as data analysis, email delivery, and customer support. In certain situations, we may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data.

Your data rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. You may request access to the personal data we hold about you. You may request that we correct or update your personal data. You may request that we delete your personal data. You may request that we restrict the processing of your personal data. You may request a copy of your personal data in a structured, commonly used, and machine-readable format. To exercise these rights, please contact us at [Insert Contact Information].

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at info@helixai.life or at Plaça Pau Vila 1, 2B 08039, Barcelona. 

By using the Helix App, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal data as described herein.

 

Effective Date: 17/07/2024